Zoom Phone (softphone or personal desktop phone) holiday option

User Softphone

1. Sign in to the Zoom Phone web portal - for MHSF this is https://mhsf-org-uk.zoom.us 
2. In the navigation menu, click Phone.
3. Click the Settings tab.
4. In the Holiday Hours section, to the right of Holiday List & Call Handling, click Manage.
   You will be directed to the holiday call handling page.
5. At the top of the page, click Add.
   A pop-up window will appear.
6. In the window, add a holiday by completing the following information:
   • Name: Enter a holiday name.
   • Holiday Hours: Set the date/time of the holiday.
   • Select the following checkboxes:
     • All Day: Select this checkbox if the holiday is an all-day event.
     • This is a recurring holiday: Select this checkbox if the holiday is a recurring event, then select the Recurrence pattern.
7. Click Save.
   The holiday will be added to the holiday call handling page.

Common Area Phones

These phones are centrally managed and can not be personalised.