How to Recall an Email (Outlook)

Firstly, go to the desktop version of Outlook.

Please note: 

* Recall will only work if the email within the same environment (organisation), e.g. emails within MHS, MHI, Belmont, etc. 

* The recall will not work if you are trying to recall an email was sent to a person outside the foundation, including personal email addresses of staff.

* The recall will not work if you are trying to recall an email that is sent from staff to student. 

In the cases where an email was sent in error, you MUST notify compliance@millhill.org.uk as this constitute data breach. You will also need to notify the recepient about the error and the need to delete the email and to confirm the action in writing back to you.

Steps to recall an email via Outlook:

1) Click the 'Sent Items' folder

2) Double click on the message that you want to recall

3) Choose 'File', then 'Info'

'File': 

'Info'

4) On the 'Info', click on 'Resend or Recall' 

5) Click on 'Recall this Message' 

6) You can now choose on of the following options: