Retrieving older emails - Method : Creating organising folder

If you use Outlook on your Windows machine, try to search for old emails in the installed version of Microsoft Outlook that is configured to send and receive Microsoft 365 email. Old email messages are grouped in the Older messages group in this email client, and it can be difficult to find the needed message.

1. Open the Folder menu tab, and click New Search Folder.

2. In the New Search Folder window, hit Old email in the Organizing Mail section.

   Click Choose and select the needed time period, for example, Older than 3 months. You can select days, weeks, and months.

   In the dropdown menu at the bottom of the window, select the needed Microsoft 365 account in Outlook. Hit OK to save the settings and close the window

3. Go back to the main window of Microsoft Outlook. Now you can see the folder with the Older Than 3 months name in the Search Folders section in the navigation pane. Click this folder to see all emails older than three months in Outlook. If you delete this search folder, the emails are not deleted.

This method helps you find old emails in Outlook if these emails were received by Outlook for your Microsoft 365 account before and if old emails were not deleted.