Senso Basic Operations

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Table of Contents

Senso basic operation. 1

How to select device(s). 1

Thumbnail/List View Remote Control 2

Allow Apps. 3

Block Keyboard Keys. 5

Block Web. 6

Block Sound. 10

Block USB Storage. 12

Broadcast Screen. 15

Close Active Tab. 18

Control (remotely control Windows devices). 19

Copy and Paste. 22

End Session. 24

Live Chat 26

Lock Screen. 28

Log On. 30

Question. 33

Send File. 35

Send Message. 39

Unlock Windows. 41

How to select device(s)

1. Log into your Senso Console
2. Within the Groups Windows, select a group.
3. Within the Group Members Window, a list of all members will show.
4. Check the corresponding checkbox to the left of the member’s name.

If using Thumbnail you will see a checkbox in the upper right-hand corner of the thumbnail.

Thumbnail/List View Remote Control

How-to remote-control devices from Thumbnail and List View.

List View

    1. Log into your Senso Console

    2. Select the appropriate folder from the Groups window that contains the desired device to remote control.

    3. In List view, highlight the device to remote control with mouse. A blue bar indicates which device will be selected.

    4. Clicking the highlighted device will open Remote Control View. 

Thumbnail View

    1. Log into your Senso Console

    2. Select the appropriate folder from the Groups window that contains the desired device to remote control.

    3. Click Thumbnail view 

    4. Clicking the Thumbnail of the device will open Remote Control View. 

Allow Apps

1. Restrict applications on the remote computers to a list of Allowed Applications only.

2. Select the device(s) that you want to run the module on.

3. Click on the Allow Apps Icon to open the module window.

4. Set "Restrict Applications" to on.

5. Select if you want the user to know why they cannot open the desired application.

6. Enter application names into the allowed processes box for when you have applications that you don't want to block.

7. The other switches are common applications that we added in so that you can avoid typing out the application name.

Just flip the switch to enable it.

8. Click Run to restrict devices

9. To turn off, simply re-select the devices and turn all the toggles to off and Click Run again.

Block Keyboard Keys

The keyboard filter module allows you to block certain keys or key combinations, great for blocking access to the Windows 10 Virtual Desktop manager so users cannot create a new virtual desktop to hide in.

The keyboard keys map directly to the Windows Keys Enum, found on the Microsoft website here: https://docs.microsoft.com/en-us/dotnet/api/system.windows.forms.keys

Usage Rules:

• Enter a single Key to block that Key, such as LWin and the Left Windows Key will no longer function.
• Enter multiple Keys separated by + and the first keys will represent Modifier Keys, for example: LWin+R ... this will block the user opening the Run Box using the left Windows Key
• Enter multiple Blocks by separating the commands by semi-colon ( ; ) .. for example: LWin+R;RWin+R will block the Run Box from both the left and right windows keys

Here is an example that will completely block the new Windows Virtual Desktop from being created, and also block the Windows+Tab Application/Desktop Manager from opening:

LWin+ControlKey+D;RWin+ControlKey+D;LWin+Tab;RWin+Tab

Each of the above 4 key combinations will be blocked.

It is recommended to test your Key combinations on a pc by running it directly, then once successful, copying the command to a new policy.

Block Web

This module disables the ability to utilise browsers on the selected device(s).

Block Web Module
 

1. In either List view or thumbnail view, tick the devices you want the internet blocked for.
 

2. Open the block web module across the module bar

3. Click "Disable Internet" and it will run the module across the selected devices.
 

Users will see the following window when trying to access sites in any browser:

An icon will show in the Thumbnail view to indicate that the internet has been disabled on devices. 

Enable Browser Access

1. Select the device(s) from either list or thumbnail view that were selected to Disable Internet on.

2. Click the "Enable Internet" button and it will run across the selected devices allowing access to the internet.

Block Sound

Mute the volume of the remote Windows machine (this will only mute the sound of the open Tabs on a Chromebook not the whole device)

1. Log into your senso console.
    
2. Select the appropriate folder from the Groups window that contains the desired devices
    
3. Select the device(s) you wish to mute the sound of.
    
4. Click on the Block Sound icon from the toolbar located towards the top of your browser window:

5. You can select to Mute the sound, Mute the remote microphones, or Limit the volume % of the remote devices.

6. Click Run and the action you selected will be applied to the device(s) you selected.

  * Note: This will only mute the sound of the open Tabs on a Chromebook not the whole device

Block USB Storage

Disable the use of USB storage devices on one or multiple devices 

Block USB Storage

1. Select the device(s) that you want to run the module on.
   
   
    
2. Click on the module icon to open the module window.
   
    

If you want to disable All USB storage devices plugged into the device, follow this set of steps:

1. Run the module with Disable USB selected in the drop-down box to disable ALL USBs storage devices that are plugged into the selected device(s).
   
   
    
2. Run the module with Enable USB selected in the drop-down box to enable ALL USBs storage devices that are plugged into the selected device(s). Note: The USB storage devices will have to be plugged into the device again after you enable it for it to be recognized.
   
   
    

If you want to disable CERTAIN USB storage devices but not all of them, follow this set of steps:

1. Select Get Status in the drop-down box.
   
    
2. Run the module with current status selected to populate the lower portion of the window.
   
   
    
3. Press Allow or Block to add the USB storage device to the list to decide whether you want to allow or block certain USB devices.
   
   *Notice*
   Our allow list is currently only compatible with the following devices.
   
   Mass Storage
   Flash Drives
    SD Card Readers
   
   
    
4. Set the status to Disable USB and then run the module.

Broadcast Screen

The Broadcast Screen module allows a user to choose a device and broadcast that screen across to other devices listed in the console.

Broadcast screen Module

1. Log into your Senso Portal
 

2. Select the appropriate Site or folder from the Groups window that contains the desired users.

3. Click on the Broadcast Screen icon from the toolbar located towards the top of your browser window.  

4. Select the devices to broadcast to from either List View or Thumbnail View.

5. In the Pull Down menu for Select Broadcaster, find and select the User/Device to be the source for the broadcast or use the "My Computer" option to share your own screen (This does require the senso client to be installed on your device)

6. Select the broadcast options by toggling the on/off switches (see description below)

7. Click Start to begin the Broadcast

8. Click Stop to end the Broadcast, users will be shown that the Broadcast has ended, and the window will close automatically. 

Choosing Show Broadcast in a window will display the broadcast in a separate window,

Leaving this choice off will show the broadcast in full screen.

Choosing Do No Allow User to close the window prevents users from closing the Broadcast until the Broadcast ends.

Remote Broadcast Size changes the broadcast window size displayed on Windows users devices.

Close Active Tab

1. Select device(s) that you would like to close the active tab in Chrome on 

2. Click Run to use the module and close the currently active tabs

3.  Continue to click run to close as many active tabs as needed, even all the way out to the desktop of the device.

4. Works on both Chromebooks and Windows devices, but only for Chrome browser.

Control (remotely control Windows devices)

To remote control a device using the Remote-Control Module.

1. Log into your senso console
    
2. Select the appropriate folder from the Groups window that contains the desired device.
    
3. Select the device you wish to remote control.
    
4. Click on the Remote-Control icon from the toolbar located towards the top of your browser window.

      5. When the remote control session loads you can manage the session from the menu bar above the screen display.

You have the following options in the Remote Control Window 

1.  When the remote control sessions starts you will only be able to view the device, to enable remote control click the Full Control button.

2. Choose Share Control so both you and the end user have control of the device. 

3. The screen quality can be changed from the Quality drop-down.  When trying to remote control a device over a slow connection reducing the quality can improve the performance.

4. Click Switch Monitor to see other screens in a dual monitor setup. 

5. Click Screen Scale to change the screen size in Remote Control View

6. Click Save Screen to save a screen shot of what is actively showing in the Remote Control View

7. Click Settings to change the capture mode on Windows devices to Legacy.

8. Clicking the full screen box will make the remote control session fill the browser window, clicking this button again will return you to the default settings.

9. Click the red X to end the session.

Note - When using the remote control module it isn't possible to switch groups and the groups will not display in the Groups tab.

Copy and Paste

Copy text from the device using the console, the device you are remoted into and from devices in the console to other devices in the console.

In this example we will copy from one device in the portal to another device in the portal

1.  View the remote screen of  the device you would like to copy from
    

2. Copy the text on the remote screen as you would on your own desktop
    

3. Click on the button just above the remote screen called remote clipboard. Select copy from remote clipboard.
    

4. Go back to list view or thumbnail view and select the device you want to copy to.
    
5. Select where you want to paste the text and click Paste Clipboard text under the Remote Clipboard button.

End Session

The End Session module allows you to Log Off, Restart or Shutdown a device.  You can also choose to add a delay before ending the session so that logged in users have a chance to save their work.

• Log into your Senso Console https://portal.senso.cloud/
   
• Select the appropriate folder from the Groups window that contains the desired devices
   
• Select the device(s) you wish to Log Off, Restart or Shutdown
   
• Click on the End Session icon from the toolbar located towards the top of your browser window
  
  
• Select the action you would like to perform from the End Session Type drop-down list
  
  

• Toggle whether you want to allow the user to cancel the action.
  
  
• Enter a delay time in minutes that will wait until the selected device has been idle for that amount of time before performing the action.
  
  
•  Enter a new Display Message or leave the default message in
  
  
• Enter the Delay to wait before the device(s) perform the action. If you want to perform the action instantly then set this value to 0.
   

• Toggle whether you would like this action to effect any servers that have been selected
  
  
• Click Confirm.

The End Session module allows you to Log Off, Restart or Shutdown a device.  You can also choose to add a delay before ending the session so that logged in users have a chance to save their work.

This can also be configured as a policy to shutdown or sign out users at a set time each day.

Live Chat

The Live Chat module allows a two way chat between a console and client user.

Running the Module

Select the client you wish to chat with.

Click the Live Chat module:

Enter your message in the Message field.

Click Confirm to send.

A window will be displayed on the client allowing the user to respond.

You messages and responses from the client will be displayed in the portal.

Choosing the End Chat button or typing End Chat and clicking run will close the chat box on the users device. 

Lock Screen

1. Select the device(s) that you wish to lock the screens of.
2. Click on the Lock Screen module icon.
3. Make sure Lock is selected in the drop down box.
    

4. Select the colour of the background using the second drop down box.
   
    

5. Type out the message that you want to be displayed on the selected devices screen by typing into the third box down.
    

6. Run the module to lock the screen.
    
7. Run the module again but with Unlock set as the action to unlock the screen.
   
   

Log On

The Log On module allows you to remotely log onto one or more machines using the credentials you provide

Running the Module

Select the client(s) you wish to log onto remotely.

Click the Log On module:

In the Username field enter the username you want to log into the client with.

In the Password field enter the password for the user.

In the Domain field enter the domain the user is a member of.

IMPORTANT - If you are logging onto the client with a local account which isn't a member of a domain this value should be set to local.

Click the Run button.

Question

Question Module

Ask one or many users a quick question with their response returned. 

Steps to Use Question:

1.  Type the question to be asked in the Question box

2.  Modify Answer options 

3. Choose up to 4 Answer Options

4. Select Device(s) from either List or Thumbnail view 

5. Click Run

6. Questions will then be displayed to the user until they make a choice and click Send Answer

7. Answers can be viewed from within the module in the User portal 

8 Click Close to exit the module 

Send File

The Send File module consists of two tabs:

• Files 
• Upload
   

Upload Tab
 

Before you are able to send a file you must first upload it to your personal storage area within the Senso console. 

Select the Upload tab and then click the Choose file button.

You may enter a description which is optional, then click the Upload File button. Once the file has been uploaded it will load the Files tab automatically for you.  

Files Tab

This will display all files that you have personally uploaded to your personal storage area. Select the files to send and click Confirm.

Additional Features:

Save To Location (Leave Empty for My Documents)

This will automatically save the files to the users My Documents area in a folder called SensoReceivedFiles (C:\Users\User1\Documents\SensoReceivedFiles). If you specify a new location then the user must have sufficient rights to access the location.

Arguments

This will only work for executable files.

Automatically run after sending

Checking this option will allow the file to be opened as the logged.

Run As: Username, Password, Domain

This allows you to use different credentials to the logged in user. This is especially good for elevating privileges for installing software.

Send Message

1. Log into your Senso Console
    
2. Select the appropriate folder from the Groups window that contains the desired device(s).
    
3. Select the device(s) you wish to send a message to
    
4. Click on the Send Message icon from the toolbar located towards the top of your browser window.
5. Enter the message you want to send.
6. Click the Run button.
7. The message will be displayed on the device(s) you selected along with the name of the console user who sent the message.
8. You will see confirmation that the message has been sent and updates when the user has acknowledged the message.

Unlock Windows

To lock a workstation

Select the appropriate folder from the Groups window that contains the desired devices.

Select the device(s) you wish to lock

Click on the Unlock Windows icon from the toolbar located towards the top of your browser window.

Set the drop-down to Lock.

Click Confirm.

To unlock a workstation

Select the appropriate folder from the Groups window that contains the desired devices.

Select the device(s) you wish to unlock

Click on the Lock / Unlock Workstation (Lock Windows) icon from the toolbar located towards the top of your browser window.

Set the drop-down to Unlock

Click Confirm.